Click on the questions on the left
What is the maximum distance between transmitter and receiver?
1000 metres / 3280 feet in open air
For Wi DPc only: 500 metres / 1640 feet in open air
How can I increase performances of my Wi DMX system?
Please always follow these general rules:
-Set Tx channels for the used range only.
-When possible, split the range equally between Tx1 and Tx2
and use at least 2 Wi D Pen receivers (one “red” and one “green”).
For example, if your system is composed of 16 moving-heads
with 20 channels each, you should set ranges as follows:
Tx1: 1- 160 0R
Tx2: 161-320 0G
Pairing failed: why?
-Did you insert Wi D Pen to Wi DMX signal IN connector?
-Remove ac-adapter plug from Wi D Pen when pairing.
-Do WiDMX transmitter and Wi D Pen receivers have the same XLR connections (all 3-pole or all 5-pole)?
Note that a 3-to-5 adapter does not work for pairing.
If this is your case, you need to buil a special adapter.
Also, do not use a cable to connect WiDMX and WiDPen for pairing:
insert Wi D Pen directly to Wi DMX signal IN connector .
-Does Wi D Pen led lite up during pairing?
If not, there may be some problem in your Wi DMX unit:
if you have a 5-pole Wi DMX, please check with a multimeter if there are 5 Volts between pin 1 and pin 4 on the male XLR.
Does Wi D Pen work with battery?
No. To supply Wi D Pen you need the included ac-adapter.
If you want to supply Wi D Pen from the fixture,
you can bring an electrical wire from the +5V
of the electronic’s fixture pcb to the pin 4 of the 5 poles connector
(this is not possible for 3 pole connector).
If the fixture has the logo
connect Wi D Pen directly to the fixture without ac-adapter.